Frequently Asked Questions

Do I need to set up an account with you?

An account is not needed to place an order. However, with an account you can save items in a wishlist, track order history, view online quotes, and check tracking of orders. We also have a secure wallet on all accounts to keep payment information safe.

How do I change and check my account details?

Most account settings can be change on your account home page found Here:

If you need something changed that is not listed please reach out to customer service via email or chat

My Order says Processing. What does that mean?

All orders are manually checked and processed. Once, this is finished an order status changes from Pending to Processing. Processing is everything that needs to happen until your order ships. Processing can be any step in the manufacturing process for made to order products. Even if an item is in stock Processing could be prepping an item for shipping.

I've forgotten my password

If you forgot your password, you can reset it via this link:

I want to return my purchase! What do I do?

If you wish to return an item that is not defective, please request an RMA number first then ship your product back to:
HMC Display
C/O RMA Number
300 Commerce Dr.
Madera, CA 93637

What forms of payment do you accept?

For Online orders we accept all major credit cards, debt cards, and digital payment services like paypal. (ApplePay coming soon). For direct orders via email or on projects with a consultant, we accept checks and EFT from banks.

What are cookies? Do I need to enable cookies on my browser?

Cookies are used to track sessions details. We do not require cookies but it will make browsing easier